Steven R. Potts, DO

Specialty: Internal Medicine

You may experience longer than usual wait times as we manage through this COVID-19 surge and staffing shortages. Thank you in advance for your patience and kindness. Get your vaccine, find testing information & see our current visitor policy.

Schedule an appointment

Have you seen this doctor before?

Please check all that apply to the patient:

- or -

Schedule now via phone

Schedule via LiveWell

- or -

Schedule now via phone



Advocate Medical Group

3134 North Clark Street

Chicago, IL 60657

Get directions

Office: 312-766-4949

Fax: 312-766-4908

Meet Steven R. Potts, DO



  • Northwestern University Feinberg School of Medicine, Internal Medicine
  • Mercy Hospital And Medical Center, Internal Medicine
  • Chicago College of Osteopathic Medicine
  • Chicago College of Osteopathic Medicine

Board certifications

  • Internal Medicine

Hospital affiliations

  • Advocate Illinois Masonic Medical Center

Insurance accepted

  • AAH Preferred – Team Member Plan
  • AAH Select – Team Member Plan
  • AARP Medicare Advantage Access HMO
  • Aetna Better Health Premier Plan MMAI
  • Aetna Coventry (Aetna Medicare) HMO
  • Aetna EPO
  • Aetna HMO
  • Aetna Managed Choice (MC) POS
  • Aetna Medicare HMO
  • Aetna Medicare POS
  • Aetna Medicare PPO
  • Aetna Medicare Value Plan PPO
  • Aetna NAP - PPO
  • Aetna Open Choice PPO
  • Aetna POS
  • Aetna Premier Care Network
  • Aetna Select
  • Aetna Signature Administrators PPO
  • Aetna State of Illinois HMO
  • Aetna State of Illinois Open Access Plus
  • Aetna State of Illinois PPO
  • Aetna Value Performance Network
  • Beech Street Network PPO
  • Benefit Plan Administrators (BPA)
  • Benefits Services and Systems, Inc
  • Blue Advantage HMO
  • Blue Cross Community FHP
  • Blue Cross Community ICP
  • Blue Cross Community MMAI
  • Blue Cross HMO Illinois
  • Blue Cross Med Select PPO
  • Blue Cross Medicare Advantage HMO
  • Blue Cross Medicare Advantage HMO-POS
  • Blue Cross Medicare Advantage PFFS
  • Blue Cross Medicare Advantage PPO
  • Blue Cross Medicare Supplement PPO
  • Blue Medicare Advocate Health HMO
  • Blue Precision HMO
  • BlueCare Direct
  • Cigna APWU Health Plan Open Access Plus
  • Cigna EPO
  • Cigna Health Partners POS
  • Cigna Healthspring True Choice PPO
  • Cigna HMO
  • Cigna NALC Health Benefits Plan
  • Cigna Open Access Plus
  • Cigna Open Access POS
  • Cigna POS
  • Cigna PPO
  • Cigna-HealthSpring Medicare Advantage HMO
  • Cofinity PPO
  • Coventry / FirstHealth
  • Coventry Health Care HMO
  • Coventry Health Care Open Access POS
  • Coventry Health Care POS
  • Coventry Health Care PPO
  • First Health Network PPO
  • FirstHealth / Coventry Personal Care
  • Galaxy Health Network PPO
  • Great West Healthcare - Cigna EPO
  • Great West Healthcare - Cigna PPO
  • HealthLink PPO
  • HealthSmart Preferred PPO
  • HST Care Connect EPO
  • HST Care Connect PPO
  • Humana Choice POS
  • Humana Community Select HMO
  • Humana HMO
  • Humana Illinois CCN HMO
  • Humana Medicare Advantage HMO
  • Humana Medicare Choice PPO
  • Humana Medicare Gold Plus HMO
  • Humana Medicare Supplement Plan
  • Humana MMAI
  • Humana National HMO
  • Humana National POS
  • Humana National POS - Open Access
  • Humana POS
  • Humana PPO
  • Medicare
  • Meridian
  • Meridian MMAI
  • MultiPlan PPO
  • SEIU – Local 4 HMO
  • SEIU – Local 4 PPO
  • Tricare Prime
  • UFCW Local 1546 Health and Welfare Fund (UMC)
  • UHC / AARP Medicare Advantage Value HMO - POS
  • UHC / AARP Medicare Complete HMO
  • UHC / AARP Medicare Complete Plan 1 HMO
  • UHC / AARP Medicare Complete Plan 2 HMO
  • UHC / AARP Medicare Supplement
  • UHC National Railway Carriers & United Transportation Union Health and Welfare
  • UHC Railroad Employees National Health & Welfare Plan
  • UHC/ AARP Medicare Advantage Choice PPO
  • UniCare PPO
  • Union Health Services, Inc.
  • Union Medical Care PPO
  • United Health One Golden Rule
  • United Healthcare Charter HMO
  • United Healthcare Choice Plus PPO
  • United Healthcare Choice PPO
  • United Healthcare Core PPO
  • United Healthcare Group Medicare Advantage PPO
  • United Healthcare Indemnity
  • United Healthcare Medica
  • United Healthcare Medicare Complete Assure PPO
  • United Healthcare Navigate HMO
  • United Healthcare NexusACO OA
  • United Healthcare NexusACO R
  • United Healthcare Options PPO
  • United Healthcare Oxford
  • Wellcare Health Plans HMO

Ratings and reviews

Overall rating

based on 294 patient ratings.


July 14, 2020 8:44 AM

Appreciate Dr. Potts' excellent care.

July 13, 2020 8:09 AM

It was a pleasant experience. Yes. I should lose 10 pounds.

July 10, 2020 12:00 AM

Thank you, Dr. Potts: Wonderful! I am appreciative.

July 8, 2020 11:32 AM

New primary care Doctor - Dr. X retired. Dr. Potts was excellent.

July 8, 2020 11:32 AM

Very good.

June 29, 2020 11:03 AM

Dr. Potts went out of his way to accommodate me for in office visit (my initial visit with him) over a video visit.

April 29, 2020 8:46 AM

Dr. Potts is a great doctor. He is very thorough and is very attentive. Great listener.

April 8, 2020 4:18 AM

Dr. Potts is the best doctor and kindest man we are sad he is harder to see, but so grateful that he continues to see patient.

April 8, 2020 4:18 AM

"Everything is wonderful, in it's own way".

March 29, 2020 7:15 AM


March 29, 2020 7:15 AM

Dr. Potts is an excellent PCP.

March 20, 2020 6:14 AM

Dr. Potts is exceptional. The time he takes with me and the caring for my well-being is unsurpassed. 5 stars.

March 19, 2020 7:14 AM

Dr. Potts has been very supportive & is there when I need him. He goes over all my medical issues & we talk about a plan for my medical issues.

March 19, 2020 7:14 AM

Dr. Potts is a great doctor. X is also there for issues that arise.

March 19, 2020 6:02 AM

As always, Dr. Potts was courteous, knowledgeable and thorough during my recent visit. Dr. Potts spent ample time with me for my annual physical and spent additional time asking about my morale after a recent death in my family.

March 19, 2020 6:02 AM

Dr. Potts is a credit to the medical profession.

March 14, 2020 12:00 AM

Professional and concise, always a positive experience.

March 14, 2020 12:00 AM

We went over the specific of getting a steroid injection; very helpful.

March 12, 2020 9:52 AM

Dr. Potts is great & hard working.

February 25, 2020 12:30 PM

Excellent care - Helps me to better manage my health.

February 21, 2020 11:42 AM

Dr. Steven Potts is a very understanding doctor. He care about his patient. I been his patient for 27 yrs. And he always been interesting in his patient well being.

February 21, 2020 8:02 AM

All good.

February 21, 2020 8:02 AM

Very good.

February 18, 2020 12:16 PM

Dr. Potts was thorough in taking time to discuss relevant issues and concerns. He is also a physician of excellent exam skills. I trust him, and also his colleague X, an ENT specialist.

February 13, 2020 11:00 PM

Dr. S Potts is very knowledgeable & caring physician. I love him.

February 13, 2020 11:00 PM

Excellent experience.

February 13, 2020 11:13 AM

Dr. Potts is great; ______ and easy to talk to.

February 5, 2020 1:27 PM

Dr. Potts is a great doctor. He is worth the travel and the wait time.

February 4, 2020 2:02 PM

Dr. Potts is very thorough and thoughtful in my wellness check up.

January 31, 2020 11:29 AM

Great! Dr. Potts is very good.

January 31, 2020 11:29 AM

All very good.

January 13, 2020 9:38 AM

My primary doctor is Dr. Steven Potts. My family and I have followed him from Northwestern Medical. And, I think this speaks for itself. Thank you.

January 8, 2020 2:39 PM

Dr. Potts is a wonderful physician.

January 3, 2020 12:20 PM

Excellent physician & clinician; patient and thorough.

January 3, 2020 12:20 PM

I DON'T like the "ONE phone number" to obtain appointments for any/all providers - Prefer to have a more decentralized approach.

January 3, 2020 10:03 AM

Excellent provider, glad I have him, knowledgeable.

January 3, 2020 10:03 AM

Always good experience.

December 21, 2019 6:38 PM

Very good!

December 18, 2019 9:37 AM

I am completely comfortable with Dr. Potts.

December 18, 2019 9:37 AM

Only have good experience with Dr. Potts.

December 12, 2019 11:00 AM

Dr. Steven Potts is outstanding: knowledgeable about diagnosis, medical care, my medical history, medical _____ as well as concern about my health and well being.

December 12, 2019 11:00 AM

Outstanding visit with Dr. Potts.

December 5, 2019 3:01 PM

Dr. Potts is the best doctor I have ever had and I'm 82 years young!!!

December 5, 2019 3:01 PM

Always good/5 stars...

December 5, 2019 11:44 AM


December 5, 2019 11:44 AM

Why do all the drs. leave? I mean we get a good rapport with the doctor, and then poof they are gone to other pastures. We don't even get a notice.

November 10, 2019 11:00 PM

As usual a smooth, thorough and professional experience.

November 10, 2019 11:00 PM

Good experience all-around.

October 28, 2019 7:00 PM

Dr. S Potts was attentive & answers all my questions without rushing.

October 20, 2019 7:00 PM

Dr was great

October 7, 2019 7:00 PM

Dr. Steven Potts is attentive & thorough. Pleased to have as primary care physician.

September 29, 2019 7:00 PM

Steven Potts has been my husband's and my internist for 22 years. We appreciate his concern for our overall health and consider it fortunate to have him as our primary doctor. It is always a comfort to discuss our health care with such a professional.

September 25, 2019 7:00 PM

Dr. Potts is an exceptional doctor - always concerned and responsive.

September 9, 2019 7:00 PM

He is very understanding of my illnesses & how to treat & cure.

September 4, 2019 7:00 PM

I am extremely confident with this provider. He understands my health needs completely, and exhibits an incredibly professional attitude.

August 25, 2019 7:00 PM

The doctor was very thorough in the examination. We discussed my weight and he suggested I lose some weight for health reasons. She answered all my questions.

August 19, 2019 7:00 PM

Always good experience.

July 31, 2019 7:00 PM

Dr. Steven Potts is incredibly professional, knowledgeable, and caring. Best PCP since my pediatrician as a child!

July 30, 2019 7:00 PM

Aside from waiting for too long for my doctor - it was good -

July 23, 2019 7:00 PM

Dr. Potts is the best dr. I've ever had by far.

July 21, 2019 7:00 PM

I followed Dr. Potts from NMH to Advocate, and I would follow him anywhere. My husband goes to him and I referred two dear friends as well. You are so lucky to have Dr. Potts on staff.

July 21, 2019 7:00 PM

Excellent doctor's appt. with Dr. Potts - He's the BEST!!!

July 7, 2019 7:00 PM

My specialist are all at Rush Hospital - My son works there and started at Rush when came to town. Then I got Dr. Potts as primary MD. They wanted me to go to Hospice I refuse because I wanted Dr. Potts as my primary I won't give him up ever!

July 2, 2019 7:00 PM

Outstanding care from Dr. Steven Potts.

July 1, 2019 7:00 PM

Dr. Potts is a very knowledgeable, compassionate doctor. I enjoyed his advice & the visit.

June 26, 2019 7:00 PM

Dr. Potts is my go-to doctor for past 25 years - ... - he's the best - very knowledgeable.

June 13, 2019 7:00 PM

I really like Dr. Potts!

June 2, 2019 7:00 PM

Always happy when I visit my provider.

May 21, 2019 7:00 PM

I always have a positive experience with Dr. Potts.

April 29, 2019 7:00 PM

Dr. Potts is the best G.P. I've ever had. I tell that to folks I actually brag about him. And I'm thrilled about his new, big responsibilities at Advocate.

April 22, 2019 7:00 PM

I am always so impressed each time I visit this provider with the attention he pays to what I say, with his expertise, and his professionalism!

April 10, 2019 7:00 PM

Wonderful doctor, he listens to what I have to say and is very informative about the things I should be doing.

April 10, 2019 7:00 PM


March 21, 2019 7:00 PM

Dr. Steven Potts is perhaps one of the finest physicians I have ever encountered. I trust him completely. The time he spends with me to understand my health. Assuage any concerns I may have, goes above and beyond. In short, he genuinely cares.

March 11, 2019 7:00 PM

Very satisfied.

February 7, 2019 6:00 PM

Dr. Potts is the best doctor I have ever had, and I am 81 years old.

February 3, 2019 6:00 PM

the reason why I like Dr Potts is because he cares and spends time talking to you and explaining things.

February 1, 2019 6:00 PM

This was my annual check-up. He addressed my senior citizen health issues. He showed true concern for my well-being.

January 31, 2019 6:00 PM

Love Dr. Potts & his wonderful staff. Excellent physician!!

January 27, 2019 6:00 PM

excellent doctor

January 25, 2019 6:00 PM

Dr Potts is wonderful in his care. I am disappointed in the fact that when one calls to speak with someone from the office that one can't do that. We are told to use the portal. This is very impersonal and sometimes I don't need to talk with him but someone at the office about insurance and paperwork.

January 25, 2019 6:00 PM

I did not see the doctor until over an hour past my appointment time.

January 24, 2019 6:00 PM

Steve Potts provides the highest quality of care for me.

January 24, 2019 6:00 PM

Dr Potts, takes his time with you and answers all of your questions and knows everything about everything about your health

January 24, 2019 6:00 PM

Dr. Potts is an excellent physician. He cares for his patients and takes time to listen and examine you thoroughly.

December 16, 2018 6:00 PM

Dr. Potts is fantastic. HOWEVER, the lab wait times were unreasonably long. 45 min wait time unacceptable. It seemed as if lab was calling NO ONE. After waiting 45 min I asked reception what was going on. Receptionist offered to check _____. After about 5 min, I was called back to a 2nd waiting area, and subsequently people I think were AHEAD OF ME were called back. I was called first, lab seemed to be VERY INEFFICIENTLY MANAGED & OPERATE.

November 11, 2018 6:00 PM

Dr. Potts is best dr. I've ever had!! I've had a lot of drs!!

November 8, 2018 6:00 PM

Very good.

November 6, 2018 6:00 PM

If I need a refill of my meds, I need to get a hold of the doctor to get my meds refilled! I need to maintain my blood pressure! I ran out of my meds and my pharm. and myself couldn't get a response from doctors office! This can't happen!

September 5, 2018 7:00 PM

Dr. Steven Potts is a super doctor.

August 29, 2018 7:00 PM

Best experience of a PCP to date! I felt my concerns were addressed in an attentive manner.

August 27, 2018 7:00 PM

Good - helpful.

August 22, 2018 7:00 PM

I receive most of my info through patient portal, which is immediate - Great.

August 8, 2018 7:00 PM

This was my first visit. Dr. Potts attempted to call regarding test results but my phone answering system didn't work. Have not been able to follow up, but will try again.

August 3, 2018 7:00 PM

Dr. Potts takes a personal injury interest in me. He doesn't just treat me as as a medical patient he treat the entire individual. I have seen Dr Potts for almost 30 years and will never see another doctor as my physician and counselor.

August 3, 2018 7:00 PM

he is a wonderful person and doctor, caring, great listener, so knowledgeable no matter what your medical question. I have never met another doctor like him. He truly loves being a doctor and it shows.

July 29, 2018 7:00 PM

Dr. Potts is the best!

July 27, 2018 7:00 PM

It is the WORST system where I call Advocate, a switchboard, give them my social & problem, they allegedly "call the doctors office" & no one is available. I leave a message with this switchboard & NEVER hear back. To make an appointment with Dr Potts I have to come down to his office, yes come down to make it in person!!

July 27, 2018 7:00 PM

very informative

My health enews articles

More for your health

Safe Care Promise

Your health and safety is our highest priority at every step of the journey with us. See what to expect

Virtual visits

Seeing a provider from home is easier than ever. Get virtual care 24/7 or schedule a visit with your provider. Get started

LiveWell app & website

Manage health and wellness for yourself and for everyone who counts on you – all in one place. Learn how it works


Learn more about this provider and request an appointment online. Prior to requesting an appointment with any provider you select, confirm with your insurance carrier that this doctor is in your insurance network.

Information listed under the "clinical interests" columns was supplied by the physicians. It is provided to you for informational purposes only, and neither Advocate Health Care nor the Advocate facility has independently verified the information. If you wish to confirm the information contained herein, or if you have any other questions about a particular physician, please contact the physician’s office.

Unless otherwise stated, physicians are independent practitioners who are not employees or agents of Advocate Health Care or the Advocate facility where the care is being provided. Neither Advocate Health Care nor the Advocate facility shall be liable for the medical care provided or decisions made by these independent physicians.

Is this your profile? Submit edits/updates.