Michael Hernandez, MD

Specialty: Internal Medicine

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Location

Location

Advocate Medical Group

1710 North Randall Road

Suite 200

Elgin, IL 60123

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Office: 847-214-5740

Fax: 847-214-5757

Meet Michael Hernandez, MD

Credentials

Education

  • Mercy Hospital And Medical Center@
  • Mercy Hospital And Medical Center@
  • University of Illinois

Hospital affiliations

  • Advocate Sherman Hospital

Insurance accepted

  • AAH Preferred – Team Member Plan
  • AAH Select – Team Member Plan
  • AARP Medicare Advantage Access HMO
  • Aetna Better Health Premier Plan MMAI
  • Aetna Coventry (Aetna Medicare) HMO
  • Aetna EPO
  • Aetna HMO
  • Aetna Managed Choice (MC) POS
  • Aetna Medicare HMO
  • Aetna Medicare POS
  • Aetna Medicare PPO
  • Aetna Medicare Value Plan PPO
  • Aetna NAP - PPO
  • Aetna Open Choice PPO
  • Aetna POS
  • Aetna Premier Care Network
  • Aetna Select
  • Aetna Signature Administrators PPO
  • Aetna State of Illinois HMO
  • Aetna State of Illinois Open Access Plus
  • Aetna State of Illinois PPO
  • Aetna Value Performance Network
  • Beech Street Network PPO
  • Benefit Plan Administrators (BPA)
  • Benefits Services and Systems, Inc
  • Blue Advantage HMO
  • Blue Cross Community FHP
  • Blue Cross Community ICP
  • Blue Cross Community MMAI
  • Blue Cross HMO Illinois
  • Blue Cross Med Select PPO
  • Blue Cross Medicare Advantage HMO
  • Blue Cross Medicare Advantage HMO-POS
  • Blue Cross Medicare Advantage PFFS
  • Blue Cross Medicare Advantage PPO
  • Blue Cross Medicare Supplement PPO
  • Blue Medicare Advocate Health HMO
  • Blue Precision HMO
  • BlueCare Direct
  • CHAMPVA
  • Cigna APWU Health Plan Open Access Plus
  • Cigna EPO
  • Cigna Health Partners POS
  • Cigna Healthspring True Choice PPO
  • Cigna HMO
  • Cigna NALC Health Benefits Plan
  • Cigna Open Access Plus
  • Cigna Open Access POS
  • Cigna POS
  • Cigna PPO
  • Cigna-HealthSpring Medicare Advantage HMO
  • Cofinity PPO
  • Coventry / FirstHealth
  • Coventry Health Care HMO
  • Coventry Health Care Open Access POS
  • Coventry Health Care POS
  • Coventry Health Care PPO
  • First Health Network PPO
  • FirstHealth / Coventry Personal Care
  • Galaxy Health Network PPO
  • Great West Healthcare - Cigna EPO
  • Great West Healthcare - Cigna PPO
  • HealthLink PPO
  • HealthSmart Preferred PPO
  • HST Care Connect EPO
  • HST Care Connect PPO
  • Humana Choice POS
  • Humana Community Select HMO
  • Humana HMO
  • Humana Illinois CCN HMO
  • Humana Medicare Advantage HMO
  • Humana Medicare Choice PPO
  • Humana Medicare Gold Plus HMO
  • Humana Medicare Supplement Plan
  • Humana MMAI
  • Humana National HMO
  • Humana National POS
  • Humana National POS - Open Access
  • Humana POS
  • Humana PPO
  • Medicare
  • Meridian
  • Meridian MMAI
  • MultiPlan PPO
  • PHCS PPO
  • SEIU – Local 4 HMO
  • SEIU – Local 4 PPO
  • SIHO PPO
  • Tricare Prime
  • UFCW Local 1546 Health and Welfare Fund (UMC)
  • UHC / AARP Medicare Advantage Value HMO - POS
  • UHC / AARP Medicare Complete HMO
  • UHC / AARP Medicare Complete Plan 1 HMO
  • UHC / AARP Medicare Complete Plan 2 HMO
  • UHC / AARP Medicare Supplement
  • UHC National Railway Carriers & United Transportation Union Health and Welfare
  • UHC Railroad Employees National Health & Welfare Plan
  • UHC/ AARP Medicare Advantage Choice PPO
  • UniCare PPO
  • Union Health Services, Inc.
  • Union Medical Care PPO
  • United Health One Golden Rule
  • United Healthcare Charter HMO
  • United Healthcare Choice Plus PPO
  • United Healthcare Choice PPO
  • United Healthcare Core PPO
  • United Healthcare Group Medicare Advantage PPO
  • United Healthcare Indemnity
  • United Healthcare Medica
  • United Healthcare Medicare Complete Assure PPO
  • United Healthcare Navigate HMO
  • United Healthcare NexusACO OA
  • United Healthcare NexusACO R
  • United Healthcare Options PPO
  • United Healthcare Oxford
  • Wellcare Health Plans HMO

Ratings and reviews

Overall rating

based on 541 patient ratings.

Comments

July 28, 2020 2:05 PM

Very caring. Know about our family and know us as a person not just as a patient.

July 28, 2020 8:03 AM

Dr. Hernandez has a nice way about him and I feel very comfortable working with him and his team.

July 27, 2020 9:25 PM

I have a great relationship with Dr. Hernandez and have had so for many years. He is a great Doc.

July 27, 2020 6:04 PM

Dr. Hernandez is a professional who takes time to listen to patient's concerns, then discusses options with the patient.

July 27, 2020 6:04 PM

I love Dr. Hernandez's office staff and Dr. Hernandez's level of care and understanding.

July 27, 2020 2:36 PM

excellent doctor

July 27, 2020 10:38 AM

I like Dr. Hernandez. I recommended him to my husband who has his first appointment with him soon.

July 27, 2020 10:02 AM

I have been going to Dr. M. Hernandez since 2011 and he has always treated me with respect. I consider myself to be very lucky I have Dr. M. Hernandez taking care of my medical issues.

July 27, 2020 10:02 AM

I have no complaints. Dr. M. Hernandez and his staff have always been great!!!

July 25, 2020 7:10 AM

Dr. Hernandez is a great doctor. Always easy to get a visit with him. He listens intently. Has a pleasant personality. Has all my medical records at hand.

July 25, 2020 7:10 AM

I have never had a bad experience - always the best. I give him and his staff an A+++++!

July 19, 2020 4:02 PM

Dr. Hernandez likes to spend time with patients. So 4 patients an hour does not work for him. Waiting 20 minutes (or more at times) for the doctor in the room is way too long.

July 14, 2020 8:14 AM

I love my doctor and his staff!

July 13, 2020 5:29 PM

I had a good experience, as I do, with Dr. Hernandez.

June 19, 2020 12:00 AM

Due to COVID-19 restrictions, Dr. Mike & I discussed concerns over telephone. When I told him of a particular concern with lower extremely edema, he said he wanted to see with lower extremity edema, he said he wanted to see me & that he & staff had developed protocols for when a patient must be seen. Assured me that COVID-19 requirements would be followed & that all precautions were in place. I was assured that regis. time would be minimal & I would be called right in. Minimal pts. to see DR. @ same time. Therefore, contact with others @ office was almost nonexistent. Very organized, prepared, efficient care.

June 18, 2020 11:10 AM

This was over the phone due to COVID-19. Dr. Hernandez made it feel like you were right with him.

May 11, 2020 4:32 PM

good experience - but thought he'd be in time....

May 4, 2020 8:32 AM

Love Dr. H. He is great & wonderful dr.

March 31, 2020 4:53 PM

I feel he cares for my well being and listens to my concerns. Sometimes doesn't seem to know past history or tests i have had done.

March 31, 2020 4:53 PM

wait time was much better this time than in past. Real time dictation is nice. need to explain portal use better.

March 30, 2020 2:40 PM

Thanks in large part to "Nurse X", I was fortunate to schedule an appointment for the last available opening with Dr. Hernandez prior to his leaving the office for vacation time. The appointment was scheduled with less than one hour's notice and was due to my family's and my concerns re the possibility of my having contracted COVID-19. Turned out I had an upper respiratory tract infection, the symptoms for which persisted roughly eight to nine days from the onset of medications.

March 30, 2020 2:40 PM

Given the exceptionally short notice from scheduling this appointment to my appearance in the exam room, I could not possibly have been more pleased. Especially so given the "community spread" nature of the suspected coronavirus.

March 23, 2020 5:00 PM

Good experience

March 23, 2020 5:00 PM

This time we didn't have to wait a long time. The provider is consistently running behind. Improvement needs to happen with this. My husband has dementia and get very upset and vocal when he has to wait. Several times we've had to reschedule.

March 23, 2020 2:07 PM

Concerned with my health and well being.

March 23, 2020 2:07 PM

Got me in to see the Doctor in a timely manner and was very professional

March 21, 2020 3:11 PM

Doctor Hernandez knows my medical history very well and asks questions of things important to me. He keeps the specialist I see informed of my progress and consults with them regarding my health.

March 21, 2020 8:12 AM

Dr Hernandez was quite thorough & caring as always.

March 21, 2020 8:12 AM

I always have a positive experience there.

March 21, 2020 8:06 AM

Very positive

March 17, 2020 8:00 AM

Dr Hernandez is an outstanding doctor who has been my primary care for over 20 years.

March 16, 2020 5:12 PM

all good

March 16, 2020 3:56 PM

I always wait more than 1 hour to see the Dr Hernandez. They seem to overbook.

March 16, 2020 2:53 PM

I have been visiting Dr. Hernandez' office regularly for over 25 years. In the last few years his team is running faster and faster, seeing more and more patients. More needs to be done to use technology to make more efficient medical care to the patients. I do not mean making it easier for higher echelons in the hospital to cut further into patient time and cut expenses, but to actually use technology to move forward patient care.

March 14, 2020 6:50 AM

this was a good visit with Dr a Hernandez. he always listens to me and answers my questions

March 14, 2020 6:50 AM

I have never had a bad experience with Dr Hernandez or any of his staff. they are always polite and very informative and helpful.

March 9, 2020 4:16 PM

I like all people working there they are all very helpful

March 9, 2020 4:16 PM

always someone will help you to check in

March 9, 2020 2:06 PM

I am extremely happy having Dr. Hernandez as my doctor. Even though the office is sometimes busy and appointments don't always start on time I never feel like he is rushing through his appt with me. He asks questions and he fully listens to the answers. He and the nurses are wonderful and always available if I have questions.

March 4, 2020 7:16 AM

Dr Hernandez is very good. He always knows the reason for the visits, explains all the findings very clearly, and encourages the patients to work for their health.

March 3, 2020 6:04 AM

love my doctor but not advocate

February 27, 2020 9:19 AM

Good experience, waiting time longer only because many visitors ill with similar condition to mine. (Understandable.)

February 25, 2020 11:49 AM

Good

February 17, 2020 5:03 PM

Dr Hernandez was an accidental find for me but has been one of my favorite Dr's I have had. I have had a lot of health issues over my life and he is always in a great mood, attentive when he is with me, and spends so much time with me I almost feel guilty. He is a 5 Star provider in my book.

February 17, 2020 5:03 PM

Excellent care all around from Dr Hernandez. He always gives me an assignment to have something completed before my next minute so I am actively improving my health.

February 17, 2020 2:42 PM

long wait doctor assistant too overworked causing long delays

February 15, 2020 7:29 AM

This physician is caring and concerned. He always offers a solution to correct my physical issues.

February 13, 2020 11:00 PM

My main complaint is waiting time. Over an hour for this visit. Really not acceptable.

February 10, 2020 8:47 PM

good experience i will be. so sad if these doctor won't take my insurance in some point

February 10, 2020 1:37 PM

this visit was much better than the one in the fall where I waited 2 hours in the waiting room and another half hour once I actually got into the doctors office.

February 3, 2020 1:32 PM

Dr Mike is the Best! Always looking to help with my healthcare.

February 3, 2020 1:32 PM

Great Location near Sherman and location has all the testing in one building

January 29, 2020 2:00 PM

wated well over an hour to be seen as a new patient. Dr. repeatedly called me by the wrong name. after the 3 rd time I quit correcting him. was told that would send ex over to the hospital for mammogram. This was on a Tuesday. The following Monday it still had not been done. Don't think I'll be going back. Not a great experience for a new patient.

January 25, 2020 1:00 PM

Dr. Hernandez and his staff are great. sometimes he runs behind but that is usually because he wants to provide the best care possible to each of his patients.

January 25, 2020 12:06 PM

Dr. Hernandez is the BEST. We started out with his Dad and continued with Dr. Michael Hernandez. He has excellent bed side manners and is always concerned about my health. He takes time to listen to me. I would never think of finding another G.P.

January 25, 2020 12:06 PM

Dr. Hernandez has EXCELLENT support staff -- have known them for a long time and they give me excellent attention and very helpful and always show me concern. They are the BEST!!!!!!

January 24, 2020 8:13 AM

Thank you Dr. Hernandez & all those who contributed to my care! Have a peaceful New Year!

January 23, 2020 1:03 PM

good

January 16, 2020 1:58 PM

I have always been very satisfied with Dr. M. Hernandez & his staff. I have no complaints.

January 16, 2020 1:58 PM

I have always been able to contact him when needed. He has always taken that extra step to help in getting appointments with specialist when necessary and has called me at home to follow up. He is a great doctor.

January 14, 2020 7:22 AM

I really like Dr. Hernandez - he listens and responds to my questions/needs in a compassionate, caring manner. His staff is also very good.

January 14, 2020 7:22 AM

The wait was a bit long.

January 13, 2020 10:17 PM

Excellent professional easy to understand

January 6, 2020 10:09 PM

the wait to actually be seen is consistently an hour or more

December 18, 2019 9:06 PM

He is never on time. Two visits ago I waited an hour in the waiting room and then I was told that there were six people ahead of me and it'd be at least an hour and a half before I'd even get into a room. I rescheduled and left. I'll repeat it again: he is never on time!

December 18, 2019 9:06 PM

He doesn't seem to know much about you when he enters a room. He has to look at his computer for a minute or so. I've been going to him for at least five years now. He should personally know me by name by now, but he doesn't. Lastly, 95% of the time all he talks about is weight. "You gotta get that weight down. What's your diet plan?". He drives me insane every time. Hello, I'm here for other reasons. Can we maybe talk about that? BUT, the worst part is the wait time. It is absolutely uncalled for, but yet I keep going there. I'd like to switch over to Centegra, but when I think about calling there it's either after hours or it's while I'm waiting in his waiting room/exam room. Ugh!

December 16, 2019 9:33 PM

Dr Hernandez did a thorough exam in my opinion.

December 16, 2019 9:33 PM

My ONLY issue with Dr Hernandez is the wait that is always experienced.

December 16, 2019 1:37 PM

My doctor is very professional he makes me understand my health issues.

December 16, 2019 1:37 PM

He is always running behind schedule. Last time I was there I waited an hour and a half to see him, and I had an appointment.

December 15, 2019 9:34 AM

all of the team are very good and they are very helpful

December 15, 2019 9:34 AM

no bad experience

December 14, 2019 9:15 AM

GOOD

December 14, 2019 9:15 AM

GOOD

December 13, 2019 6:36 AM

I was very happy to see the nutritionist that was referred to be able to get important info to help with my health.

December 9, 2019 6:55 PM

pleasant and professional staff

December 7, 2019 4:15 PM

Most of my experiences with this provider have been good.

December 7, 2019 4:15 PM

My only bad experience with provider has been waiting over 3 hours to see him twice.

December 7, 2019 10:16 AM

not that great, hes hard to get an appointment, and then when you get there he do not seem to care about really whats the concern or diagnosing or addressing the issue.

December 7, 2019 8:41 AM

good

December 3, 2019 8:57 AM

Fine - personable - looks out for my well-being.

December 3, 2019 7:30 AM

Dr. Hernandez is always friendly and easy to talk to.

December 3, 2019 7:30 AM

I just wish the wait times were shorter.

November 30, 2019 12:23 PM

I'm always concerned about the long wait each time I visit the doctor - sometimes an hour plus past the appointment time. However, when he is with me he spends the time necessary to fill my needs & questions. Perhaps his office over schedules patients.

November 26, 2019 8:02 PM

so I've been a patient of this provider for over 30 years. I spent over two hours in the doctors office and was very frustrated! And how long it took to be seen.

November 26, 2019 8:02 PM

so coincidentally, I'm taking the survey as I wait in the doctors office with my son he is the patient we've been here since 5:45 PM and it is now 8:01 and he still not out of the patient waiting room so once again I'm very frustrated!

November 24, 2019 7:24 AM

Wait was excessive both in waiting room and exam room waiting for dr.

November 24, 2019 7:24 AM

Long wait for short exam after my appt got cancelled by office. Appt was made 1 year prior, no accommodation made for my inconvenience in fact made me feel like it was my fault.

November 18, 2019 11:00 PM

I Always get Excellent Care From My Doctor & Team. When I call They know I need and appointment ASAP .

November 18, 2019 11:00 PM

Best Team Around!

November 18, 2019 1:29 PM

appointment was for 10:30. got out at 12:30. saw M.D. 10 minutes. my time is valuable too. looking for another MD

November 17, 2019 11:00 PM

All excellent - have referred family & friends.

November 17, 2019 11:00 PM

All good.

November 16, 2019 12:13 PM

Dr. Hernandez is my longtime physician. I trust him fully with the management of my health.

November 12, 2019 11:00 PM

Doctor is great Wait time is terrible,appointment was at 4:15 did not leave there until 6:30don't mind waiting a 1/2 an or so but every time I go there the wait time is unbelievable

November 12, 2019 7:57 AM

wait time was terrible doctors staff overworked beyond any reasonable conditions. record management system is a mess. I answered more. questions that should have been in the system thus taking more time I or they had. The staff in this office is so overworked that I feel bad just seeing a doctor. I have been seeing Dr Mike from the time he started practice. He has always been a great doctor with a great staff but lately the wait time and overworked staff may make me think of changing my medical decisions.

November 3, 2019 6:00 PM

Dr. Michael Hernandez always listens to my concerns and is very thorough with his instructions.

November 1, 2019 7:00 PM

He was plugged in to computer to see my medical history.Also asked my permission to tape record visit.This is where health care is,not his fault.The future will be robotic doctors.

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Information listed under the "clinical interests" columns was supplied by the physicians. It is provided to you for informational purposes only, and neither Advocate Health Care nor the Advocate facility has independently verified the information. If you wish to confirm the information contained herein, or if you have any other questions about a particular physician, please contact the physician’s office.

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