Kristen M. Cosgrove Counts, MD

Specialty: Family Medicine

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Kristen M. Cosgrove Counts, MD

Specialty: Family Medicine

Independent practitioner Advocate Medical Group provider

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Advocate Medical Group

2285 Sequoia Drive

Aurora, IL 60506

Get directions

Office: 630-859-6859

Fax: 630-906-5941

Meet Kristen M. Cosgrove Counts, MD

About me

  • Gender:
  • Primary area of focus: Preventative Care
  • Clinical interests: FitnessHealthy LifestyleNutrition And WellnessPreventative MedicineWomen's Health
  • Related website:



  • Residency: Medical College of Wisconsin
  • Medical School: Medical College of Wisconsin

Board certifications

  • Family Medicine

Hospital affiliations

  • Advocate Dreyer

Insurance accepted

  • AAH Preferred – Team Member Plan
  • AAH Select – Team Member Plan
  • AARP Medicare Advantage Access HMO
  • Aetna Coventry (Aetna Medicare) HMO
  • Aetna HMO
  • Aetna Medicare HMO
  • Aetna Medicare POS
  • Aetna Medicare PPO
  • Aetna Medicare Value Plan PPO
  • Aetna NAP - PPO
  • Aetna Open Choice PPO
  • Aetna Premier Care Network
  • Aetna Select
  • Aetna Signature Administrators PPO
  • Aetna SmartCare
  • Aetna State of Illinois HMO
  • Aetna State of Illinois Open Access Plus
  • Aetna State of Illinois PPO
  • Aetna Value Performance Network
  • Beech Street Network PPO
  • Benefit Plan Administrators (BPA)
  • Benefits Services and Systems, Inc
  • Blue Advantage HMO
  • Blue Choice Preferred
  • Blue Cross Community MMAI
  • Blue Cross HMO Illinois
  • Blue Cross Med Select PPO
  • Blue Cross Medicare Advantage HMO
  • Blue Cross Medicare Advantage HMO-POS
  • Blue Cross Medicare Advantage PFFS
  • Blue Cross Medicare Advantage PPO
  • Blue Cross Medicare Supplement PPO
  • Blue Precision HMO
  • BlueCare Direct
  • Cigna APWU Health Plan Open Access Plus
  • Cigna EPO
  • Cigna Healthspring True Choice PPO
  • Cigna HMO
  • Cigna Open Access Plus
  • Cigna POS
  • Cigna PPO
  • Cofinity PPO
  • Coventry / FirstHealth
  • Coventry Advantra Medicare HMO
  • Coventry Health Care HMO
  • Coventry Health Care Open Access POS
  • Coventry Health Care POS
  • Coventry Health Care PPO
  • First Health (Coventry) Rental PPO
  • First Health Network PPO
  • FirstHealth / Coventry Personal Care
  • Galaxy Health Network PPO
  • Great West Healthcare - Cigna EPO
  • Great West Healthcare - Cigna Open Access Plus
  • Great West Healthcare - Cigna PPO
  • HealthLink PPO
  • HealthSmart Preferred PPO
  • HST Care Connect EPO
  • HST Care Connect PPO
  • Humana Choice POS
  • Humana ChoiceCare EPO
  • Humana ChoiceCare POS
  • Humana ChoiceCare PPO
  • Humana Community Select HMO
  • Humana Gold Choice PFFS
  • Humana HMO
  • Humana Integrated Care Program of Illinois
  • Humana Medicare Choice PPO
  • Humana Medicare Gold Plus HMO
  • Humana National EPO
  • Humana National HMO
  • Humana National POS
  • Humana National POS - Open Access
  • Humana POS
  • Humana PPO
  • Illinois Health Connect
  • Imagine Health Smart Care
  • Medicare
  • MultiPlan PPO
  • SEIU – Local 4 HMO
  • SEIU – Local 4 PPO
  • Sunrise Advantage Plan
  • Tricare Prime
  • UFCW Local 1546 Health and Welfare Fund (UMC)
  • UHC / AARP Medicare Advantage Value HMO - POS
  • UHC / AARP Medicare Complete HMO
  • UHC / AARP Medicare Complete Plan 1 HMO
  • UHC / AARP Medicare Complete Plan 2 HMO
  • UHC / AARP Medicare Supplement
  • UHC / AARP MedicareComplete (Secure Horizons) HMO
  • UHC National Railway Carriers & United Transportation Union Health and Welfare
  • UHC Railroad Employees National Health & Welfare Plan
  • UHC/ AARP Medicare Advantage Choice PPO
  • UniCare PPO
  • Union Health Services, Inc.
  • Union Medical Care PPO
  • United Health One Golden Rule
  • United Healthcare Charter HMO
  • United Healthcare Choice Plus PPO
  • United Healthcare Core PPO
  • United Healthcare Group Medicare Advantage PPO
  • United Healthcare Indemnity
  • United Healthcare Medica
  • United Healthcare Medicare Complete Assure PPO
  • United Healthcare Navigate HMO
  • United Healthcare NexusACO OA
  • United Healthcare NexusACO R
  • United Healthcare Options PPO
  • United Healthcare Oxford
  • United Healthcare Select EPO
  • United Healthcare Select PPO

Ratings and reviews

Overall rating

based on 432 patient ratings.


March 30, 2020 9:06 PM

Did a phone call visit. It went very well.

March 26, 2020 5:49 AM

Dr. Counts is an excellent physician. She takes as much time as necessary to review my test results, answer all questions. Provide advice on possible medical alternatives. I am pleased to have her as part of my medical team.

March 23, 2020 12:04 PM

She IS kind, thoughtful, understanding.

March 21, 2020 4:59 PM

Always pleasant and concerned. Very comforting knowing dr counts knows me and my health status. Very responsive.

March 19, 2020 6:27 AM

Dr. Counts takes very little time with me. I came in to talk about an upcoming surgery and it ended up to be a regular check-up too. I didn't ask or tell of any other complaints because I didn't know it would be considered my regular yearly check-up. She is friendly but very surface in her manners. Any issue I've had has been referred to another doctor.

February 29, 2020 7:32 AM

Thank you for always taking the time to build a relationship with me. I never used to actually look forward to a visit with my doctor.

February 25, 2020 10:11 AM

The provider and nursing staff is excellent. The customer service is consistently bad.

February 20, 2020 11:00 PM

I always feel comfortable with Dr. Counts. She is always well informed about my health issues!

February 20, 2020 11:00 PM

Dr. Counts is a very caring individual!

February 20, 2020 10:12 AM

Dr. Counts is a pleasure to work with. She is professional and very compassionate.

February 15, 2020 6:07 AM

I have had a physicians assistant for about 2 years - but needed now a medical MD to the working with her. That was what my visit was for. She was very supportive of me & my physicians asst.

February 15, 2020 6:07 AM


February 13, 2020 11:04 AM

Dr. Counts was very caring and explained what I needed to know.

February 13, 2020 11:04 AM

Very good and caring doctor.

February 12, 2020 1:39 PM

Very Good

February 10, 2020 1:19 PM

Dr. Counts is a very caring, professional, empathetic, and wonderful provider. She is very honest and will be up front with you but in a caring manner.

February 10, 2020 1:19 PM

She is an asset to the practice.

February 9, 2020 8:08 AM

Love, love love Dr. Counts she talks about all thing health and is very compassionate. Very patient centered.

February 9, 2020 8:08 AM

Everyone I have dealt with is very professional and always kind and friendly when asking questions and never make me feel rushed while keeping very close to appointment time.

February 9, 2020 8:08 AM

Very good exceptional experience. Keep up the great work.

February 8, 2020 9:22 PM

great as usual

January 28, 2020 2:40 PM

very good experience.

January 28, 2020 7:06 AM

My experience with Dr.Counts is very comfortable talking to her about my medical history.

January 28, 2020 7:06 AM

Very good . If I have a question she answers with know hesitation.

January 27, 2020 2:44 PM

Dr. Counts is a very personable doctor as well as professional.

January 27, 2020 2:44 PM

Dr. Counts is a very personable doctor as well as professional. We've talked about our similar interest in books and family. I have recommended her to many friends and family who have chosen to make her their PCP.

January 27, 2020 11:33 AM

Doctor counts is a very kind and thorough doctor and I always feel comfortable seeing her.

January 8, 2020 6:23 AM

Yearly wellness exam. Dr. Counts is very caring and efficient. I look forward to my visit.

December 30, 2019 7:39 PM

Very good Dr.

December 30, 2019 6:21 PM

I always find Dr Counts to be thoughtful, a good listener, and trying to find the best solution to solve a problem, not just prescribing a pill.

December 30, 2019 6:21 PM

Dr Counts has earned my respect and trust over the years.

December 21, 2019 9:59 AM

Dr. Counts helped me with control of my blood pressure. She is the best.

December 9, 2019 8:32 PM

A good experience with a thorough clinician.

December 2, 2019 9:28 PM


November 27, 2019 5:23 PM

Great experience and very pleased with care.

November 27, 2019 5:23 PM

Dr Counts has always been one of the most professional, attentive, empathetic, and helpful Doctor that I have sought help from at Advocate/Dreyer. She always listens to my concerns and has great recommendations for my current health concerns.

November 27, 2019 11:52 AM

Dr. Counts seemed very interested in answering all of my questions and concerns that I had.

November 27, 2019 11:52 AM

Great experience, very easy to talk to!

November 25, 2019 2:31 PM

Dr. Counts always provides exceptional, knowledgeable, and respectful care.

November 15, 2019 9:23 AM

Excellent care by Dr. Counts.

October 27, 2019 7:00 PM

Dr. Counts was genuinely interested in all of my questions and concerns .

October 27, 2019 7:00 PM


October 27, 2019 7:00 PM

Always takes time so I never feel rushed

October 22, 2019 7:00 PM

always a pleasure

October 14, 2019 7:00 PM

Over all this was a very pleasant, experience and always has been each time I've had an appt.

October 6, 2019 7:00 PM

Dr. Counts is, by far, one of my favorite physicians. She always takes the time to talk with you and explain things to you, and she does it in a way that a non-doctor will understand it. She shows genuine concern for her patients. She always responds to My Chart messages.

October 1, 2019 7:00 PM

Kirsten is wonderful.

October 1, 2019 7:00 PM

She is one of the very best doctors I have ever had.

September 29, 2019 7:00 PM

Dr. Counts is always caring and understanding.

September 24, 2019 7:00 PM

Very good. Addressed medical needs.

September 15, 2019 7:00 PM

I thought my visit with my provider was absolutely wonderful. I spent just the right amount of time with her and was able to get my questions answered and felt that I was listened to. Generally, I had a wonderful visit. I really enjoy seeing this provider! I can tell she cares about me and has gotten to know me!

September 15, 2019 7:00 PM

covered all of the issues I planned to and got refills on my prescriptions

September 13, 2019 7:00 PM

Dr. Counts was fully aware of the condition of my health and covered all information and questions necessary at that time.

August 25, 2019 7:00 PM

Dr. Counts is by far the best overall physician I have ever worked with. Too bad we can't clone her!

August 25, 2019 7:00 PM

The provider had ordered labs and didn't explain what they were for. The provider didn't call with results, I had to call. The provider had told me someone (a specialist) would contact me and I'm still waiting.

August 25, 2019 7:00 PM

First time visit with this Provider. She was very thorough and pleasant.

August 21, 2019 7:00 PM

Dr. Counts has always been very helpful and frank about concerns I have. I am very happy with Dr. Counts.

August 18, 2019 7:00 PM

dr. Counts is very thorough, very nice and a wonderful doctor!

August 13, 2019 7:00 PM

My provider is very personable and caring.

August 12, 2019 7:00 PM

Excellent doctor

August 11, 2019 7:00 PM

Dr. Cosgrove is an awesome doctor. Always willing to talk and listen.

August 7, 2019 7:00 PM

Dr. Counts took as much time as I needed to explain the stress that I was going through. She listened and was fully receptive and we were able to talk about options to help me not feel anxious as I was preparing for another surgery. She is one of the best providers that I have met with at this facility and will continue to see her and recommend her to others

August 4, 2019 7:00 PM

Dr. Counts is awesome, would recommend her to everyone.

July 29, 2019 7:00 PM

My experience was very good. So far I have not received my blood test results.

July 23, 2019 7:00 PM

Dr. Counts is a thoughtful, caring & trusted physician. She is a great asset to Dreyer Advocate!

July 23, 2019 7:00 PM

She is always listening to what the patient has to say. She is the best doctor ever!

July 19, 2019 7:00 PM

Excellent care is given by my provider, she answers all my questions and listens to my concerns and I always feel heard.

July 16, 2019 7:00 PM

Doctor did not check my lungs, or heart. Dr. did not check reflexes. Just barely looked at ears & into mouth. WAs not a very thorough exam.

July 3, 2019 7:00 PM

everything was good?

June 25, 2019 7:00 PM

i just needed a physical for cataract surgery and the dr. was very nice and courteous.

June 21, 2019 7:00 PM

Pleasant & helpful

June 10, 2019 7:00 PM

Dr. Counts was very knowledgeable and helpful as well as compassionate.

June 2, 2019 7:00 PM

I feel that Dr Counts is a very good doctor.

May 24, 2019 7:00 PM

I felt rushed with the doctor and thinking of switching to a different provider that another family member has seen

May 5, 2019 7:00 PM

Good visit with Dr. Counts. She was caring and listened to my concerns.

May 5, 2019 7:00 PM

Dr. Counts is a fantastic doctor. I trust her completely as my health care provider. She is so caring and doesn't make you feel like just a number. Thank you!

April 28, 2019 7:00 PM

Caring and respectful.

April 28, 2019 7:00 PM

Dr Counts is always thorough & great at diagnosing my symptoms & both taking care of them & recommending me to the right specialist when needed.

April 21, 2019 7:00 PM

Consistently negative experiences with orthopedics regarding this specific condition.

April 21, 2019 7:00 PM

I always feel I can express my issues easily with Dr Counts. She is patient and takes her time.

April 14, 2019 7:00 PM

My provider always asks how I am doing.

March 29, 2019 7:00 PM

Dr. Counts is the best! Love her!

March 24, 2019 7:00 PM

Kristen continue to be a wonderful primary care MD. I am so fortunate that she is here to take care of me. I can't thank her enough!

March 19, 2019 7:00 PM

Dr. Cosgrove counts is very kind and helpful. She listens to my worries and my needs.

March 19, 2019 7:00 PM

Dr. Counts takes time to listen and keeps me advised us to the tests that are due. She is very personable.

March 17, 2019 7:00 PM

This was a new patient visit. Nice experience

March 15, 2019 7:00 PM

easy to talk to; responsive to my needs/concerns; trust her advice

February 27, 2019 6:00 PM

Dr. Cosgrove Counts always takes my concerns seriously and orders follow up tests as needed or refers me to the right specialist.

February 24, 2019 6:00 PM

very pleased with the care and service I received from advocate

February 24, 2019 6:00 PM

the appt was on time

February 18, 2019 6:00 PM

Service was friendly, professional and prompt.

February 17, 2019 6:00 PM

Very supportive!

February 17, 2019 6:00 PM

always good experience

February 11, 2019 6:00 PM

Always great to see Dr. Counts she is always ready to help! Very friendly always a smile on her face - !

February 11, 2019 6:00 PM

My experience was basically very good for a yearly wellness visit. I did realize after re-reading the after visit summary, that there was one thing I needed to clarify with my doctor with her that I didn't remember her saying.I sent an e-mail to her on My Chart re: this.

February 11, 2019 6:00 PM

I was upset when Dr X left. He suggested Dr. Counts and she has exceeded my expectations. very happy with the family practice department also.

February 10, 2019 6:00 PM

Dr. Counts is wonderful. She is very patient and extremely kind. I appreciate her explaining things to me and clarifying any questions I have.

February 3, 2019 6:00 PM

Kristen is always polite and has good bedside manor. I would like it if she discussed possible options and things that I could do to better my health more.

January 29, 2019 6:00 PM

Dr Counts is a wonderful doctor. she's both personable and professional. I would and have recommended her to anyone looking for a doctor.

January 29, 2019 6:00 PM

Dr. Counts is the best. I share everything with her related to my health, physically and mentally, and she coaches, explains and directs wonderfully. I appreciate her very much.

My health enews articles


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Information listed under the "clinical interests" columns was supplied by the physicians. It is provided to you for informational purposes only, and neither Advocate Health Care nor the Advocate facility has independently verified the information. If you wish to confirm the information contained herein, or if you have any other questions about a particular physician, please contact the physician’s office.

Unless otherwise stated, physicians are independent practitioners who are not employees or agents of Advocate Health Care or the Advocate facility where the care is being provided. Neither Advocate Health Care nor the Advocate facility shall be liable for the medical care provided or decisions made by these independent physicians.

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