John Carlos Franco, MD

Specialty: Family Medicine

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Advocate Medical Group

2535 South Martin Luther King Drive

Chicago, IL 60616

Get directions

Office: 312-842-7117

Fax: 312-326-2102

Meet John Carlos Franco, MD

About me

  • Spanish
  • Addiction Medicine
  • Addiction MedicineBehavioral Health



  • Family Medicine - McGaw Northwestern Memorial Hospital, Family Medicine
  • University of Illinois at Chicago College of Medicine

Board certifications

  • Family Medicine

Hospital affiliations

  • Advocate Medical Group

Insurance accepted

  • AAH Preferred – Team Member Plan
  • AAH Select – Team Member Plan
  • AARP Medicare Advantage Access HMO
  • Aetna Better Health Premier Plan MMAI
  • Aetna Coventry (Aetna Medicare) HMO
  • Aetna EPO
  • Aetna HMO
  • Aetna Managed Choice (MC) POS
  • Aetna Medicare HMO
  • Aetna Medicare POS
  • Aetna Medicare PPO
  • Aetna Medicare Value Plan PPO
  • Aetna NAP - PPO
  • Aetna Open Choice PPO
  • Aetna POS
  • Aetna Premier Care Network
  • Aetna Select
  • Aetna Signature Administrators PPO
  • Aetna State of Illinois HMO
  • Aetna State of Illinois Open Access Plus
  • Aetna State of Illinois PPO
  • Aetna Value Performance Network
  • Beech Street Network PPO
  • Benefit Plan Administrators (BPA)
  • Benefits Services and Systems, Inc
  • Blue Advantage HMO
  • Blue Cross Community FHP
  • Blue Cross Community ICP
  • Blue Cross Community MMAI
  • Blue Cross HMO Illinois
  • Blue Cross Med Select PPO
  • Blue Cross Medicare Advantage HMO
  • Blue Cross Medicare Advantage HMO-POS
  • Blue Cross Medicare Advantage PFFS
  • Blue Cross Medicare Advantage PPO
  • Blue Cross Medicare Supplement PPO
  • Blue Medicare Advocate Health HMO
  • Blue Precision HMO
  • BlueCare Direct
  • Cigna APWU Health Plan Open Access Plus
  • Cigna EPO
  • Cigna Health Partners POS
  • Cigna Healthspring True Choice PPO
  • Cigna HMO
  • Cigna NALC Health Benefits Plan
  • Cigna Open Access Plus
  • Cigna Open Access POS
  • Cigna POS
  • Cigna PPO
  • Cigna-HealthSpring Medicare Advantage HMO
  • Cofinity PPO
  • Coventry / FirstHealth
  • Coventry Health Care HMO
  • Coventry Health Care Open Access POS
  • Coventry Health Care POS
  • Coventry Health Care PPO
  • First Health Network PPO
  • FirstHealth / Coventry Personal Care
  • Galaxy Health Network PPO
  • Great West Healthcare - Cigna EPO
  • Great West Healthcare - Cigna PPO
  • HealthLink PPO
  • HealthSmart Preferred PPO
  • HST Care Connect EPO
  • HST Care Connect PPO
  • Humana Choice POS
  • Humana Community Select HMO
  • Humana HMO
  • Humana Illinois CCN HMO
  • Humana Medicare Advantage HMO
  • Humana Medicare Choice PPO
  • Humana Medicare Gold Plus HMO
  • Humana Medicare Supplement Plan
  • Humana MMAI
  • Humana National HMO
  • Humana National POS
  • Humana National POS - Open Access
  • Humana POS
  • Humana PPO
  • Medicare
  • Meridian
  • Meridian MMAI
  • MultiPlan PPO
  • SEIU – Local 4 HMO
  • SEIU – Local 4 PPO
  • Tricare Prime
  • UFCW Local 1546 Health and Welfare Fund (UMC)
  • UHC / AARP Medicare Advantage Value HMO - POS
  • UHC / AARP Medicare Complete HMO
  • UHC / AARP Medicare Complete Plan 1 HMO
  • UHC / AARP Medicare Complete Plan 2 HMO
  • UHC / AARP Medicare Supplement
  • UHC National Railway Carriers & United Transportation Union Health and Welfare
  • UHC Railroad Employees National Health & Welfare Plan
  • UHC/ AARP Medicare Advantage Choice PPO
  • UniCare PPO
  • Union Health Services, Inc.
  • Union Medical Care PPO
  • United Health One Golden Rule
  • United Healthcare Charter HMO
  • United Healthcare Choice Plus PPO
  • United Healthcare Choice PPO
  • United Healthcare Core PPO
  • United Healthcare Group Medicare Advantage PPO
  • United Healthcare Indemnity
  • United Healthcare Medica
  • United Healthcare Medicare Complete Assure PPO
  • United Healthcare Navigate HMO
  • United Healthcare NexusACO OA
  • United Healthcare NexusACO R
  • United Healthcare Options PPO
  • United Healthcare Oxford
  • Wellcare Health Plans HMO

Ratings and reviews

Overall rating

based on 80 patient ratings.


June 9, 2020 6:59 AM

Well due to COVID it was a video visit. My first time & it went very well.

May 27, 2020 6:25 AM

I really like Dr. Franco over most doctors I've had in recent years, and I've had numerous. For your information, this was a virtual visit. I had to wait almost 40 minutes past the appointment time.

May 27, 2020 6:25 AM

In the office, Dr. Franco is often late/overbooked. He is very thorough & takes time with me, so I always assume that he is giving someone else that same attention as to why he takes so long.

April 27, 2020 9:32 AM

I thought my experiences with the provider and his offices was very helpful and satisfying.

April 27, 2020 9:32 AM

The good is when I'm feeling my best from my providers good advice.

April 8, 2020 10:48 AM

very intelligent and empathic and patient very caring and wanted to help me get started with a geriatric pharmacist specialist and nutritionist and nephrologist

April 8, 2020 10:48 AM

great doctorthis is the first time I felt like someone cared about my needs

April 7, 2020 5:32 AM

Very helpful in answering questions I ask him.

April 7, 2020 5:01 AM

Dr. Franco was very knowledgeable about my situation with my injury (abscess) and treated it very well.

April 7, 2020 5:01 AM

Wonderful experience, showed through tests where I need to improve my health.

April 3, 2020 12:00 AM

John Franco is always there for me, and have the answer for all my questions, health illnesses etc.

March 30, 2020 1:28 PM

Very thorough and clear with instructions to improve health condition.

March 30, 2020 1:28 PM

Was satisfied with the outcome of my visit.

March 26, 2020 5:08 AM

This was my first time seeing this doctor. I like him when I told him about my feet he looked at my feet. He increase my medicine, and told me to see a foot doctor.

March 7, 2020 6:00 AM

Dr. John Franco spent time with me on my visit had my medical records up to date, also refer me to all my specialists I need to seen.

March 7, 2020 6:00 AM

This was my first visit to this provider. I am very please with my doctor and the staff.

March 4, 2020 6:53 AM

Good experience.

February 6, 2020 12:03 PM

Very very good.

January 20, 2020 1:59 PM

Dr Franco is terrific. Excellent listener!!

January 20, 2020 1:59 PM

I waited for one and 1/2 hours in the waiting area after being "checked in" After checking twice, the new attendant checked with the Dr's nurse and she came out saying that they had no idea I was there!!! She said that I had not been "checked in". A very frustrating and time-wasting experience!!!!!!

January 20, 2020 7:06 AM

The provider is very thorough - I love that he covers a lot of information with me and checks to see if I am having any new issues.

January 20, 2020 7:06 AM

The Provider is very thorough - I love that he covers a lot of information with me and checks to see if I am having any new issues.

January 2, 2020 3:24 PM

He was absolutely one of the best doctors I have ever had. Gracious, professional, humorous, engaging, and caring.

January 2, 2020 3:24 PM

Keep him for life!

December 30, 2019 6:23 PM

a fabulous doctor. nuff said.

December 29, 2019 3:26 PM

Every one was exceptionally helpful and curtisful.

December 23, 2019 2:24 PM

he was very helpful.

December 21, 2019 3:36 PM

Dr. Franco seems very concerned about my medical issues.

December 21, 2019 3:36 PM

Having a good experience so far with Dr. Franco.

December 17, 2019 12:12 AM

Dr. John Franco was very thorough, very attentive, very knowledgeable, very patient and made me very comfortable in sharing my concerns with him. He listened to me and was very nice. I felt like l had known him for years, but this was the first time I met him. He definitely made me feel he had my best interests at heart. He checked the computer to make sure I was current with all medical needs. I was very impressed with him. He was great. The Advocate Team go far above the call of duty to care for their patients.

December 17, 2019 12:12 AM

Everything about Dr. John Franco was great, from the initial meeting to the final diagnosis. Absolutely nothing negative. He was very good and attentive. He made me feel special.

November 22, 2019 10:06 AM

Dr. Franco is very thorough & I have already recommend him to some of my friends.

November 17, 2019 11:00 PM

strange in for annual physical. He just asked questions did not listen to heart or breathing. no physical contact.

November 17, 2019 11:00 PM

(Very good.)

November 10, 2019 11:00 PM

Dr. Franco listen to everything I had to say about my health he always told me that I had to do as much exercise as you can and eat right don't over eat. Dr. Franco cares about what he do and say and what he want his patients to make it better for our life and health. He always there taking time out for each of his patience and make sure he got all questions answered.

November 6, 2019 10:00 AM

Explained everything in great detail.

October 7, 2019 7:00 PM

The dr. was helpful. I wasn't sure if he would be able to fully treat my plantar fasciitis, but he was helpful. Ultimately I was referred to a podiatrist, which was helpful.

October 5, 2019 7:00 PM

I wait 1hr and a half to see the doctor, it was a long period waiting and I do not like this Advocate Center for just that reason

September 30, 2019 7:00 PM

Dr Franco was detailed and extremely helpful.

September 19, 2019 7:00 PM

I like Dr. Franco!

September 2, 2019 7:00 PM

Dr. Franco has been one of the best doctors I've had in a very long time.

August 30, 2019 7:00 PM

Excellent, listen to concerns and addressed them.

August 26, 2019 7:00 PM

Dr.Franco is Very intune with me as a person..which allows me to be at ease and trusting as a patient..very thorough. appreciate him.. glad he's my Dr...

August 16, 2019 7:00 PM

I had to wait almost two hours past my appointment time to see the doctor. Once he got there the examination was fine.

August 4, 2019 7:00 PM

Dr John Franco is great php!

July 7, 2019 7:00 PM

very knowledgeable and attentive.

June 28, 2019 7:00 PM

He is an excellent provider. He's very detailed and gives several options and suggestions.

June 19, 2019 7:00 PM


June 17, 2019 7:00 PM

Dr.Franco was my primary care before I came to advocate because of him and the quality care he provides

June 1, 2019 7:00 PM

I was completely satisfied with this provider as the physician was thorough, knowledgeable, and patient with me.

May 27, 2019 7:00 PM

I cannot complain about anything with this provider. I left feeling a lot less stressed than how I came in.

May 24, 2019 7:00 PM

Dr.Franco is very good doctor, very good bed side matter with each patient ,each explains thing's to the patient can understand, is very patient and takes the time to go over all the patients concerns of teir medical problems he really listens, and patient know what other options ,is is truly a god sent ,we are blessed to have him in advocates network.One the best!!

May 16, 2019 7:00 PM

excellent doctor, he listened to me and provided recommendations, he seams to genuinely care.

April 14, 2019 7:00 PM

It was good.

April 3, 2019 7:00 PM

Very good experience. Dr. Franco has a very good bedside demeanor and patiently addresses all of my concerns.

March 18, 2019 7:00 PM

It went very well.

March 1, 2019 6:00 PM

I'm General, waiting times are bad and severely need improving. The waiting areas are usually overcrowded and noisey.

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Information listed under the "clinical interests" columns was supplied by the physicians. It is provided to you for informational purposes only, and neither Advocate Health Care nor the Advocate facility has independently verified the information. If you wish to confirm the information contained herein, or if you have any other questions about a particular physician, please contact the physician’s office.

Unless otherwise stated, physicians are independent practitioners who are not employees or agents of Advocate Health Care or the Advocate facility where the care is being provided. Neither Advocate Health Care nor the Advocate facility shall be liable for the medical care provided or decisions made by these independent physicians.

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